Intake Coordinator

Job Description

As an Intake Coordinator, you’ll welcome and assist guests, manage incoming calls, and support patients in navigating Managed Long Term Care applications. Your responsibilities include verifying insurance, processing referrals, and ensuring accurate record-keeping, all while maintaining compliance with Medicaid and HIPAA standards. Additionally, you’ll build strong community relationships and provide a seamless, supportive experience for all.

Requirements

Proficient in MS Office Suite and Adobe PDF editing
GED or higher education
Strong interpersonal, communication, and customer service skills
Detail-oriented with a customer-focused mindset
Quick responder with strong responsibility and problem-solving skills
1+ years of experience as an Intake Coordinator or similar role (preferred)
Familiarity with Medicaid, MLTC processes, and ePaces (preferred)

Language

English (Basic proficiency)
Mandarin (Fluent)
Cantonese (Fluent)
Spanish (Not required, preferred)

Pay

$20-23/hours

Work Location

In-person (Flushing, NY)

Benefits

Health Insurance
Disability Insurance

401(k)
Paid Time Off

Disclaimer:

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131-07 40th Road, Unit E15, Flushing, NY 11354